Privacy Policy

1. Introduction

CSV Fixer ("we", "our", "us") is operated by 920four. This privacy policy explains how we collect, use, and protect your information when you use our Shopify application.

2. Data We Collect

When you use CSV Fixer, we may collect:

• Shop information: Your Shopify store name, domain, and email address (provided by Shopify during app installation).
• CSV file data: The CSV files you upload for processing. These are used solely to analyze and fix formatting issues.
• Usage data: Basic analytics about how you use the app (e.g., number of files processed, features used).

3. How We Use Your Data

• To provide the CSV fixing and import functionality.
• To improve our service and fix bugs.
• To communicate with you about your account or support requests.
• To comply with legal obligations.

4. Data Storage & Retention

CSV files uploaded for processing are stored temporarily and automatically deleted after processing is complete. We do not retain your CSV file data longer than necessary to provide the service. Shop information is retained while your app installation is active and for a reasonable period after uninstallation for record-keeping purposes.

5. Data Sharing

We do not sell, rent, or share your personal data or CSV file contents with third parties. We may share data only in the following circumstances:

• With service providers who help us operate the application (e.g., hosting providers), under strict data protection agreements.
• When required by law or legal process.
• To protect the rights and safety of our users and the public.

6. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict our processing of your data.
• Data portability — receive your data in a structured format.

To exercise any of these rights, please contact us at [email protected].

7. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All data is transmitted using TLS encryption.

8. Cookies

Our application uses essential cookies required for functionality within the Shopify admin. We do not use tracking cookies or third-party advertising cookies.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

920four
Email: [email protected]